Fred Wilson On Friendly Failing

by Christopher Paul on July 7, 2012

Fred Wilson on failing the friendly way:

“The first time I got this fail message on Instagram and saw that reload icon, I thought “brilliant.” That is friendly failing right there.”

I can’t stand it when developers don’t account for poor network performance (cellular or even public wifi) in their apps. Failing friendly, as Fred puts it, shouldn’t seem so “brilliant”. It should be a shock when you don’t see that option. It’s sad he got so excited about something that should seem so obvious to everyone.

I’d even go a step further than Fred and say all apps should be able to queue up failed posts so the users can resubmit when they can. In NYC, where I’m in the Subway (and underground) a lot and where AT&T’s network is rubbish, this is a must.

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